Turn of your fan using its dedicated remote control; Wait for 30 seconds before turning the fan on again. During peak seasons, you may experience longer than usual response times, but we look forward to resolving your issue as quickly as possible. The fan will beep once as it powers on (unless you have disabled beeps in the app) and blue LEDs on the bottom of the motor may light up. †Independently tested at biosafety level 3 facility. When a button is pushed on the remote, a red LED light should light up. If the remote still does not work after satisfying the above requirements, there may be a another issue (see instructions below). Remove the wire connectors that connect the wires from the outlet This will reset the remote. Is you ceiling fan remote not working? If you do not hear a beep, verify that the fan is wired correctly, as shown in the installation guide. If you would like to be called back during normal business hours please complete the form below. I replaced the battery, and the light on the remote lights when the buttons are pressed, but nothing happens. It’s either the remote or the fan. Unplug and reseat 3-pin connector and 2-pin connector at motor housing cover. This may seem like a rudimentary or obvious thing, and yes we do start at the obvious before we move onto the not so obvious. I've concluded that the remote is not the issue. Make sure that the power is turned on to the fan. Make sure the green identification sticker has been removed. Repairing a Hunter Fan Remote Control: This is a Hunter UC7848. We respect your privacy. The clip on the extension tube harness should seat against the notch in the motor’s IR filter connector. Wait at least 5 minutes, and then restore power. Replace the batteries with new ones and attempt to use the remote once more. With wiring exposed, it may be helpful to note existing wire connections or take a digital photo for reference. Hi, You can check that the remote control unit is working by using either a mobile phone or a digital camera. Unplug and reseat 5-pin connector and 3-pin connector at the control box. The fan should now run counter-clock wise for 2 minutes, and then clockwise for another 2 minutes. Turn the power to your fan off, wait one minute, and then try again. Remotes can stop working for a variety of reasons. If your fan doesn’t have an isolation switch, it will need to be reinstalled correctly by a licensed electrician to include this. The troubleshooting to try is common as it applies to different fans. Additionally, the light doesn’t turn off by pushing the button, you have to get up and flick the switch. During this time it’s very important you don’t touch the remote. The fan, since it came with a remote, does not have any pull chains. Solution: If one of your devices does not respond to your universal remote, check that the device is set to receive the same kind of signal your remote is sending. Make sure that the remote control is within range of the ceiling fan so it can receive the signal. Hold for 8 to 10 seconds. Step 2 Turn the fan off. 2. The assistant at home depot said they were compatible. I have a Hampton bay fan on which the original remote receiver stopped working. Remote Model Numbers: 99370/k6018 and 99112/k113301000. Works with Hunter and Casablanca fans, not including Hunter Original® fan Ceiling Fan Remote Troubleshooting. It is on the base of the fan near the fan speed and light switches. If you're having trouble running your DC fan via your remote, these 3 easy steps should help fix to sync your remote properly! Turn the fan on. Complete the form below and we will contact you shortly. If you do not know the exact date, please give us your best guess. 2. The fan has forward and reverse with 6 speeds and there is no light kit, although the fan is is wired such that the remote and remote receiver would operate if a light kit were added. NOTE: If the fan does not turn on (or the light blinks and turns off), the remote is not paired. For the best experience on our site, be sure to turn on Javascript in your browser. See Del Mar Fans & Lighting in-depth article about how to diagnose issues with your ceiling fan remote control. Turn the isolation switch back on while pressing the reset button on the back of the remote at the same time. And, the switch must be turned on for the fan and/or light to respond to the remote. This tells you that the fan remote control is sending a signal to the fan receiver. You're going to love Big Ass in your inbox. If your fan has a light, this should flash on and off to indicate it is pairing with the remote. This step should … Got new universal remote transmitter and receiver (model 99110. You should see (through the camera LCD display or... - Seville Classics MSC10166 The ceiling fan w/light are controlled by a remote control device. Universal fan and light remote control hand-held remote and wall cradle (11 pages) Summary of Contents for Hunter 99110 Page 1 Spread the wires apart, with the grounded wires on one side of prominent warning device, such as a tag, to the service panel. If you’ve followed these steps and are still unable to use your IR remote, please give us a call. We were told there were two options. Ceiling Fan Remote Not Working. Recently the remote has stopped working. A ceiling fan can stop working properly for a variety of reasons. They don't seem to be. Step 1. The battery has been changed but it still doesn't work. Locate the reversing switch. Seriously. Step 3 Slide the switch to the opposite side. Many fans have ranges of more than 40-feet, but to test one, be sure to bring the control within 10- or 20-feet of the fan. Learn more. We show you how to deal with a fan that doesn’t work at all because it isn’t receiving electrical power. Now when the wall switch is used … Give us a call using the phone numbers below. The fan suddenly stops working or on installation does not work Probably causes for this are the remote control handset or receiver, the wall control, incorrect installation (wiring the fan up incorrectly), a broken switch or capacitor (if the fan was working previously). Reset the Remote of your fan. If the remote won’t turn on at all replace the batteries to make sure the batteries aren’t just bad. if so change the battery and if that does not work: 2. Press and hold both the ‘FAN’ and ‘LIGHT’ buttons for at least four seconds. If you cannot get the fan to turn on at all using the remote, pull on the pull chain and set the fan to the highest speed. Motor post ground screw should be connected at the extension tube base. So, the only way for me to test whether it is a wall switch issue, would be to disconnect the wall switch and install the remote. A wall switch which over-rides the remote, i.e., if the wall switch is turned off, the fan and the light would turn off. Suddenly the fan is stuck in low speed, and the light won't turn on. Resetting your remote setting is easy, and it only takes a few easy steps. Try using the remote to turn on the fan. For the best experience on our site, be sure to turn on Javascript in your browser. Manually turn on the fan. Remote resetting procedure refer to step number 4 below. All rights reserved. Get professional advice on the best products and placement to match your budget and style with a personal consultation in the comfort of your own home. If your ceiling fan won't turn on or your speed settings are not working properly, you may notice a sharp change in the airflow. the outlet box and the ungrounded wires on the other side of the outlet box. Our normal business hours are 7:30 AM - 6 PM EST, Mon-Fri. Free Shipping For Orders Over $90. Is it working now? There are some steps to try troubleshooting the remote… Remove the battery from the remote and then reinstall it. Then we move on to other types of fan problems, such as wobbling, humming, and failure to turn properly. If it’s the fan, it could be the electronics that receives the signal from the remote or anything else in the chain it takes for the fan to work. Step 3. In my case, I dug into the settings of the DVR and switched it to receive IR commands. I do not want to add a light kit and I could, if I had to, get by without the reversing function. PDF, JPG, and PNG only. JavaScript seems to be disabled in your browser. For 10 seconds, hold down the off button. Verify that the fan is receiving power by power cycling the fan. Cut power to the fan via standard on/off wall switch, or the breaker if standard wall switch is not applicable. If your fan does not have a remote control, proceed to step 2. Learn more. However, if you’re having trouble getting your remote to work, try the following: Verify all ground wiring and motor harness connections are secure. the outlet box and the ungrounded wires on the other side of the outlet box. Turn the power to your fan off for 5-10 seconds and then back on using the wall switch. Score! Simply wire the receiver inside the ceiling fan's canopy and use Hunter's innovative auto-pairing feature to get up and going quickly with your new control. Universal fan and light remote control hand-held remote and wall cradle (11 pages) Summary of Contents for Hunter 99112 Page 1 Spread the wires apart, with the grounded wires on one side of prominent warning device, such as a tag, to the service panel. Make sure the clear plastic battery tab has been removed, a working battery is installed, you are within range, and you have direct line of sight to the fan/light you’re attempting to control. Ceiling Fan Speeds Are Not Working. This harness can sometimes be installed backward. The red light on the front of the remote will light up. If you cannot find this email please check your SPAM filters. hear the fan beep during a power cycle, stand directly beneath the fan and attempt to use the IR remote. If the working remote does not work with the ceiling fan receiver, your ceiling fan receiver is broken and it is possible your ceiling fan remote is still working. Depending on fan height and installation location, IR range can vary. The fan functions do not work and only sometimes does the light turn on by pushing the button. There are no Big Ass Experts available to chat. Wire is secured to outside of mounting bracket hex screw turn off by pushing the,... Remove the battery has been removed to note existing wire connections or take a digital photo for.... Lights when the buttons are pressed, but rather a component of the DVR and it. 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