Katherine Dionne Talk about cancellation reasons. (This is especially important for planners, who do so much work in advance of the event.) Discuss refunds and fees. Each policy can be tailor-made to meet your individual needs. Bidding & Proposals for Conferences at Hotels, Quiz & Worksheet - Establishing a Cancellation Policy, Over 83,000 lessons in all major subjects, {{courseNav.course.mDynamicIntFields.lessonCount}}, Elements of a Contract for Event & Conference Planning, Informal vs. This type of clause is common in the hospitality industry and is known as a cancellation-by-hotel clause. A cancellation policy, both simple and professional, instills trust in your business and projects quality customer service. Being upfront in both your contract and your communication builds trust and shows good customer service. 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As the lead planner and designer, she helps luxury and lifestyle clients from all around the globe turn their weddings and events into immersive experiences! It captures the event description, the planner duties, payment, and cancellation … Select a subject to preview related courses: 4. ... make sure to have your event venue put their vehicle policy in writing ahead of time. QC Career School Unless it’s part of your contract, deciding to help your client inform their guests or offering credit towards a future event is your choice, not your obligation. For example, an outdoor wedding may have a special cancellation policy for inclement weather that would not be applicable for an indoor event. While the contract will tell you things such as when and where the event is taking place, how many people will be attending and the menu being served, a well-constructed cancellation policy will guide you - and your clients - through a detailed explanation of what happens if the scheduled event is canceled. Policies will vary from event planner to event planner, depending on their payment system and the types of services they offer. Your experience as a professional event and wedding planner has probably taught you how to tell if a potential client will be a good fit for you or not. We can’t stress this enough—a cancellation policy is absolutely essential in every contract you sign with a client. Cancellations are often outside of your client’s control, so you could find yourself out of work the day before—or even the day of—the event. Each policy can be tailor-made to meet your individual needs. Cancellation and refund for advance registrations, less a cancellation fee, is allowed if cancellations are submitted through Cvent by the cutoff date specified on the event’s web page, typically the Friday before the event. 5. If you can, sit down with your client and sort out how to go about cancelling with venues and vendors, pulling any marketing, and informing guests. You may opt to have different policies for dealing with a voluntary cancellation versus a cancellation that arises as the result of an emergency. However, typically, most policies will reimburse you for the following expenses in the event that your event is canceled or postponed: credit by exam that is accepted by over 1,500 colleges and universities. 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It’s not that your clients are out to get you (most of the time), but cancelled events can be tough on your business, especially if you’ve had to turn away other clients to focus on the event-that-never-was. What circumstances warrant a refund (either full or partial)? If the event is canceled within 90 days of the scheduled date, the client signing the contract is liable to pay the balance in full. Earn Transferable Credit & Get your Degree. Event Planning Insurance Policy Information. When it comes to the consultation, go with your gut. What is the Difference Between Blended Learning & Distance Learning? So the cancellation clause plays a very important role if the host cancels the contract. A 25% cancellation fee will be charged. Top Wedding Disasters and How to Plan for Them. credit-by-exam regardless of age or education level. Event Planning Insurance. General Tips Overview. Get the unbiased info you need to find the right school. 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